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800-679-8511

Shipping & Return Policy

Shipping

We do our best to ship all orders processed before 1:00 pm (MST) the same business day. Orders processed after 1:00 pm (MST) ship the following business day.

In some cases products are back ordered. When this happens we update our website to reflect the estimated shipping date of these products.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!

Returns Policy

At Second Skin we are confident that our products will work exactly as advertised when applied correctly, however, since we have no control over the installation process or end use of our products, we make no claims to customer satisfaction and offer no guarantee or warranty for any of our products. The liability of Second Skin is limited only to the cost of the materials purchased.

Buyers remorse, miscalculations and poor product selection are not valid reason for returns. We only accept returns if there is a problem with the item or if we sent the wrong items.

All returns must be include the following information:

  • Return Authorization Number (RA#)
  • Copy of invoice

    A Return Authorization Number will be given by a Second Skin representative by calling 1-800-679-8511. All returns are subject to a 15% restocking fee, plus damage assessment.

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