We do our best to ship all orders processed before 2:00 pm (AZ Time Zone) the same business day. Orders processed after 2:00 pm (AZ Time Zone) ship the following business day.
In some rare cases products are on back order. When this happens we update our website to reflect the estimated shipping date of these products.
Second Skin Insulation ships throughout the world. For international orders, please contact us via email (firstname.lastname@example.org) with a full ship to address and complete product list. We will respond with shipping options.
Second Skin offers a 100% quality guarantee. We are confident that our products will work exactly as advertised when installed correctly. The liability of Second Skin is limited only to replacement of defective material.
All returns must include the following information:
- Return Authorization Number (RA#)
- Copy of invoice
A Return Authorization Number will be given by a Second Skin representative by calling 1-800-679-8511 or emailing email@example.com . Returns may be subject to a restocking fee and damage assessment.