We do our best to ship all orders processed before 2:00 pm (AZ Time Zone) the same business day. Orders processed after 2:00 pm (AZ Time Zone) ship the following business day.
In some rare cases products are on back order. When this happens we update our website to reflect the estimated shipping date of these products.
Second Skin Insulation ships our products (except spray adhesive) all around the globe on a weekly basis. For International Orders it is always best to contact us via email (firstname.lastname@example.org) with full ship to address and complete product list, then we will get you a custom shipping qoute and time frame for your International shipment.
At Second Skin we are confident that our products will work exactly as advertised when applied correctly, however, since we have no control over the installation process or end use of our products, we make no claims to customer satisfaction and offer no guarantee or warranty for any of our products. The liability of Second Skin is limited only to the cost of the materials purchased.
Buyers remorse, miscalculations and poor product selection are not valid reason for returns. We only accept returns if there is a problem with the item or if we sent the wrong items.
All returns must be include the following information:
- Return Authorization Number (RA#)
- Copy of invoice
A Return Authorization Number will be given by a Second Skin representative by calling 1-800-679-8511. All returns are subject to a 20% restocking fee, plus damage assessment.